After-sales services

Frequently Asked Questions

Do you provide clearing services?

No, but local SBT offices can assist you with this issue.

How can I get a spare key?

If available, it will be sent together with your documents or to our Local Office. Please confirm with our sales staff.

What type of insurance does SBT offer?

SBT Insurance is a maritime insurance program that covers your repair bills for delivery accidents.

How do I claim insurance for a car?

Please contact our sales staff or customer service department. They will guide you through the process after verification.

How do I file a claim for a car?

Please contact our sales staff or customer service department. They will guide you through the process after verification.

How do I file a refund for a car?

Please contact our sales staff or customer service department. They will guide you through the process after verification.

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