Shipping

Frequently Asked Questions

How long does it take to receive my car?

The average is 45 - 60 days, from payment confirmation to arrival at your port, Though it could vary depending on the shipping schedule.

What importation documents are required?

Regulations vary by country. Please check your country's local regulations or contact our sales staff for assistance.

Where can I see my car's shipping schedule?

My Profile => Purchased Vehicles (It will show the shipping details).

How can I know if my vehicle has been loaded onto the vessel?

My Profile => Purchased Vehicles (It will show your estimated time of departure and estimated time of arrival).

Can I track my vehicle's shipment?

Yes, you can track your vehicle's shipment through My Profile.

Can you put additional spare parts inside the car?

No.

How do I track my documents once they've been shipped?

You can track your documents through our tracking system.

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