General Questions

What are your business hours?

We provide 24/7 customer service.

What languages do you support?

English and we have sales staff who speak local languages. (Japanese, French, Spanish, Portuguese, Russian, Swahili, Turkish, Tagalog, Urdu, Bengali, Burmese, Mongolian, Tamil, Sinhala etc)

Are there any membership or signup fees?

No fees, it's 100% free.

What are the regulations for importing a vehicle?

Regulations vary by country. Please check your country's local regulations or contact our sales staff for assistance.

Does the FOB price on SBT JAPAN’s website include additional costs like freight charge, storage charge fees, tax and duties, etc.?

No, the FOB price does not include these fees, it's only the unit cost.

Why should I trust SBT?

We are a top car export company in Japan and we have multiple offices all over the world. Please visit our corporate site for further information. Click here

Can I order spare parts from SBT?

No, we do not handle spare parts.

What are your official Whatsapp numbers?

We have official Whatsapp numbers, please refer to the below
- Online customer support +818081486820
- Japan stock sales +818088210314
- Japan trucks and buses +818081486860
- SBT UK sales team +447949503239
- SBT UAE sales team +971568977020
- QC Team +818081106515

Frequently Asked Questions